Nowadays field technicians have to be connected to their colleagues and customers. More than 67% of field workers are using consumer apps like WhatsApp, Skype or FaceTime to chat and share images with co-workers. Instead of waiting hours for a response to email, workers realized the advantage of simply typing a question and getting a reply in seconds. Viscopic combines the best features of all known isolated collaboration applications such as reliable video call, chat, media exchange and extends them with add-ons like instant pointing or extensive rights and user management. Furthermore, Viscopic enables to build up a company-wide troubleshooting brain which gathers and persistently stores problem solving approaches and expertise from collected sessions.


  • Software solution for industrial field services




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